Support

Email support@thymeslice.com and a human will get back to you, usually within a couple of days.

Common questions

• Where is my data? On your device and in your iCloud account, not on our servers. See Privacy for the full picture.
• Does it work offline? Yes. Everything runs on your device, so saving and searching work anywhere; iCloud sync catches up when you’re back online.
• Does Thyme Slice scan my photo library? No. Screenshots come in only through the photo picker or the share sheet, so the app only ever receives the images you hand it. It never asks for photo library permission, and the text inside your screenshots is read on your device.
• What is a Pressing? An offline copy of a webpage, exactly as you saw it, kept only when you ask at save time. A Pressing keeps what had loaded when you saved, so scroll first to capture more. If the page later changes or disappears, yours doesn’t.
• Which platforms do Moments work with? YouTube, Apple Podcasts, and Spotify podcast episodes at launch, with more added over time. A moment is a link and a timestamp. For podcasts that publish transcripts, search finds the words too; video moments are the link and the timestamp. A Spotify music link saves as a song, with its own details, not a moment.
• I saved an Apple News link, but the slice shows a different site. Is that a bug? No, that’s on purpose. Apple News stories can’t be read outside the News app, so Thyme Slice follows the link to the publisher’s own story and saves that: the real site, which works like any other webpage you save. A News+ exclusive with no web version says so honestly. One thing to expect: a story that’s free inside News+ may be paywalled on the publisher’s site, and a Pressing keeps what renders.
• A summary looks wrong. Can I fix it? Summaries are written on your device and can contain mistakes. Every slice offers Re-summarize for a fresh take, and “Nudge the summary” lets you add a line of truth the page didn’t carry (“This is the cafe, not the city”). Your nudge sticks: it shapes every future re-run, on all your devices.
• Does Thyme Slice work with Siri, Shortcuts, and iPhone search? Yes, with nothing to set up. Add a note: “Add a note in Thyme Slice” (or “Save a note”). Save a page: “Save a page in Thyme Slice” (“Save a webpage”, “Add a page”, and “Add a webpage” work too). Search: “Search Thyme Slice” (or “Search my Thyme Slice memory”). Open a recall by its name: “Open Recipes in Thyme Slice” (or “Show my Recipes recall in Thyme Slice”), where Recipes is one of your recalls. The same actions appear in the Shortcuts app. Your slices also show up in iPhone-wide search: the app feeds the device’s own on-device index, summaries included, so nothing leaves your phone for it.
• What do I need to run Thyme Slice? An iPhone on iOS 26. Summaries come from Apple Intelligence on devices that support it; on devices that don’t, the app writes a simpler summary, still on your device. Search and everything else work the same everywhere.
• What’s included in the free version? Everything, for your first 100 slices. Saving never stops after that: anything past the first 100 is kept and synced, but paused. A paused slice won’t open and isn’t in search until you go Pro, and then the whole pile wakes up at once, summaries and all. Delete something from the first 100 and the oldest paused slice takes its place.
• What is the Founder price? An early-supporter price for the yearly subscription. You keep this price for as long as you stay subscribed. If your subscription lapses and you return later, you rejoin at the regular Pro price.
• How do I cancel my subscription? Subscriptions are billed by Apple: Settings → your name → Subscriptions → Thyme Slice.
• How do I export my library? In the app: Settings → Export. Your entire library, as Markdown or JSON, any time, with your Pressings included if you choose. Paused slices export too; your data is never held back.
• Can someone else inherit my library? Your library lives in your iCloud, so it’s covered by Apple’s Digital Legacy program: add a Legacy Contact in your Apple Account settings and they can request access. Nothing to set up in Thyme Slice itself.
• How do I take down a shared page? Delete the share in the app and the page stops existing. Don’t have the app? Email us the link.

Report a shared page

If a Thyme Slice share page contains content that is illegal, infringing, or abusive, email the link to support@thymeslice.com and we’ll review it promptly.